Independent guide

Replace a Social Security card

Replacement options depend on your identity, age, location and account access. Use the official screening tool first and follow the current document checklist.

Planning a visit?Read the visit checklist before you go — what to bring and what to expect.Read the checklist
How to use this guide: Read the plain-language explanation, make a short list of questions and then open a local office page if your task needs an in-person visit. This page does not determine eligibility or process a request.

Start online when eligible

SSA may allow eligible people to request a replacement card online. Follow the current official screening questions rather than sending documents to an unverified website or paying a third party to submit a basic request.

Prepare identity documents

If an office visit is needed, review which original or certified documents SSA accepts. Requirements can vary by request type, citizenship or immigration status, age and the change being requested.

Do not mail originals unless the official instructions specifically require it. Keep a secure record of what you submit and any confirmation number.

Keep your number safe

A replacement card request should not require payment to this directory. Be cautious of anyone asking for gift cards, cryptocurrency, wire transfers or urgent payment. A card replacement does not make an unsolicited caller trustworthy.

Quick answers

Common questions

Can I replace my Social Security card online?

Some people may be eligible. Use SSA’s official replacement-card screening page to see the current options for your situation.

What documents are accepted?

The list depends on the request. Follow the current official SSA document instructions and provide original or certified documents only as directed.

Does replacing a card change the number?

A replacement request generally concerns the card, but questions about your specific record should be answered by SSA through an official channel.